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Data Protection & Privacy Policy

Date of issue: May 2018

Date of review: May 2019


M&H Services Group is committed to upholding the Data Protection principles of good practice. Protecting your privacy is important to us and we strive to keep all information relating to you confidential in accordance with this statement and the law. As part of the normal operation of our services you may voluntarily provide us with information about yourself.

The purpose of this Privacy Policy is to explain what personal data we collect about you, how that personal data might be used and how we protect your personal data and privacy.

Your Privacy and the Information We Collect from You

To provide you with information on products and services that may be of

interest to you, we collect three classes of information about you:

• "Contact information" i.e. information that could be used to contact you such as full

name, postal address, phone number and email address, which is then permanently

stored on our database.

• "Demographic information" e.g. postal code, hometown, gender, purchase history

information, which is permanently store on our database.

• "Financial information" (i.e. credit and debit card numbers) however this information

is not permanently stored on our database.

When processing your order, we will ask you for your name, address, telephone number and/or email address. We will not share your personal information for

marketing or any other purposes without your consent unless where required by law.

How we Use & Share Your Information

1. Order and Payment Processing, Customer Service and Quality Assurance

We use contact information to help us efficiently perform transactions to deliver the

services you have requested and to perform quality assurance, sales analysis and other

business analyses.

2. Contacting You with Offers and Promotions

After you provide us with your contact details you will be given the opportunity to specify how that data is handled. You can request that your email address and other contact details be added and used to send you information on forthcoming promotions

If you have not opted to receive any category of promotional email, then we will not share

your contact information with any third parties.

3. How We Use Financial Information

We use your financial Information to help us efficiently perform sales and other transactions

to deliver the services, you have requested and to perform quality

assurance checks.

4. How We Use Demographic Information

We may use your demographic information to perform business analyses or to tailor the site

and communications to your interests. Any time that we are allowed under this

Privacy Policy to share your contact information or financial information; we may also share

your demographic information along with it.

Data Protection

Your details are encrypted on our servers, which is stored in a secure location. The server is

password protected and can only be accessed by authorised staff. When personal data is

input into our server, we use appropriate physical, electronic and managerial security

measures to try to prevent that personal data from being accessed by unauthorised persons

and to ensure that you may input personal data safely. This means that sometimes we may

ask for proof of identity before we disclose personal data to you. M&H Services Group does

not store any credit/debit card data.

Access to your personal information

If you wish to correct, update, amend or remove any information we hold about you or

amend your marketing preferences, you may do so at any time by contacting us

on We confirm your details each time you enrol or book with us to ensure they are current.

By accepting the Terms and Conditions or by using the services of M&H Services Group you

consent to the collection and use of your Personal Data by us for the purposes outlined

above and for any other purpose which is reasonably necessary for the provision or proper

administration of our service.

    Call Us

    Harrow 020 8723 9060
    Watford 01923 572 089
    Uxbridge 01895 737 089

    M&H Group
    303b Rayners Lane
    HA5 5EH
    0208 723 9060
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    M&H Group is a trading name of M&H Services Group LTD registered England and Wales 9065604

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